Studying the write-up in Yahoo! a few AA rep crafting “deaf and dumb†on their luggage is rude they usually have earned over a fake apology. you simply shed a buyer.
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This practice just isn't 1 American Airways should really keep on to observe as is dehumanizing and down correct inconsiderate of having to pay buyers. This knowledge has completely remaining a foul style in my mouth and it took from The good family vacation I not long ago expert .
customer service agent from your “technological know-howâ€/Website team named lisa essentially HUNG UP on me Once i was speaking. i’ve never experienced this type of very poor knowledge just before. she was very impolite in advance of hanging up.
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I just received from the mobile phone with Connie Sanders while in the DFW Place of work. I asked for her title because she was so type and helpful to us. I have infrequently encountered somebody so helpful and caring. If all your Associates may be like her you would've an exquisite airline.
On 7/19/2013 I flew via American airlines from Columbus Ohio to Las Vegas Nevada. We had a layover in Dallas Tx, at your Fort Well worth airport. I'd the worst knowledge I have at any time had Together with the American Airlines representatives there and when I referred to as client service they had been no help possibly. Initial, a person within your representatives despatched us to the incorrect gate; I needed to question a representative in which our flight could be departing from since a gate quantity wasn't on my boarding move. We went into the gate instructed and had been sent to the incorrect gate, considering the fact that we had been at the wrong gate we did not hear our departing flight details producing us to pass up our flight. We went into the counter requesting a status of our flight due to the fact we had read very little, one AA attendant in the station was not prepared to glance anything up for the reason that she was typing or carrying out something else. I discussed to her that it was vital mainly because we could overlook our flight. She didn’t care. Though there was an extended line of men and women waiting to talk to the only real AA rep obtainable. I waited in line for as long as I could, I then noticed an AA agent going for walks by and I finished her for help, she mentioned there was almost nothing she could do and despatched us to another AA desk. We went to that desk and we ended up explained to our aircraft was ideal there outside on the point of choose off Which they would not let us around the plane since if they called the AA representatives over the airplane and ask them to watch for us it helps make everybody nuts?
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I happen to be on the cellphone for 3 hours wanting to resolve a problem exactly where my bag was split open up and my belongings missing.
I flew from Orlando to Dallas to Las Vegas yesterday and After i got house and unpacked, I seen one among my goods was lacking from one among my checked bags.It was a shaving package that was in the zippered pocket on the skin of a bag. I named shopper service in Las Vegas and was advised there is nothing they can do.
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por favor deseo saber desde colombia que puedo hacer para dar soluciodesde a un cambio de nombre de un tiquete para EEUU